Troubleshooting

Proxy Is On but Google, YouTube or ChatGPT Won’t Open: Targeted Fixes

Proxy is green and nodes exist; most sites work but Google / YouTube / ChatGPT spin—that’s “some sites,” not “nothing uses the proxy.”

Four usual causes: rules send the domain DIRECT; DNS pollution; fake-ip misconfigured; node region/blocking. Bisect whole vs partial, then node, rules, DNS—cache/Tun last.

Map the symptom to a layer

Pattern Likely cause First check
Everything looks unproxied System proxy off / wrong mode Check the system proxy page
One site DIRECT, rest fine Rule sends it DIRECT Read connection hits on the routing page
Name fails, IP works DNS pollution / fake-ip Check the DNS page
AI tools spin, region-bound Node region / blocking Swap a same-region node

Whole network vs a few sites

Everything looks unproxied → system proxy. A few sites: try another same-region node; still bad → read connection hits (routing). IP works, name fails → DNS. IPv6-first timeouts: disable IPv6 as a test. Wrong system clock breaks HTTPS—fix time first.

Rules, DNS, region

Connections show DIRECT: patch rules/mode, don’t only swap nodes. ChatGPT/Claude/Gemini need region + long connections—ChatGPT, Gemini, Tun & AI. All-red latency → latency.

Cache, extensions, security suites

Don’t clear caches first. Compare another browser/private window; disable extensions only when they differ. HTTPS inspection can break TLS—exclude temporarily. Still stubborn: Tun (Tun) and logs.

Two-minute checklist

  1. Any connection records?
  2. PROXY or DIRECT?
  3. Does a node swap fix it immediately?
  4. Change DNS/rules/Tun one layer at a time.

Mobile: mobile, LAN share. Builds: download center.

First, confirm the app and node are current

Before troubleshooting, make sure you run the latest build with a working node. Grab the latest Clash Verge Rev from the download center, then follow the checklist below.